Information from the Library due to coronavirus and covid-19

For students and staff

• The Orkanen Library is only open for students and staff with Multicards for the immediate future. There will be no staff at the information desk in the library so if you have any questions please feel free to contact us on chat, phone or email.
  See opening hours and contact info
• The IT support in the library will be closed. If you need help, you can get support via chat, email or phone.
• All loans are automatically renewed until September 8th.
  However, keep in mind that many are waiting for books, so please return those you don't need!
• The Faculty of Health and Society and the Faculty of Odontology libraries are completely closed during this period. If you need books from these libraries, at the moment it's possible to request them even if they are available. The requested books can only be picked up at the Orkanen library.
• When your requested books are ready to pick up you will get notified by e-mail as usual. But as we are currently having problems with our emails to Hotmail-users, it may be a good idea to log in to "My Loans" to see the status of your books.
• Note! The only place to return books is the Orkanen Library.

For the general public

• In the period June 8 – July 17 the library will be open to the general public on weekdays at 10–14. 
• You can return and check out books as usual. However, it is not possible to request books. And we will not be able to create new Library cards or guest accounts for the library's computers.
• All loans are automatically renewed until September 8th.
  However, keep in mind that many are waiting for books, so please return those you don't need!

Questions & answers

Is the library open?

In the period June 8 – July 17 the Orkanen library will be open to the general public on weekdays at 10–14. You can return and check out books as usual. However, it is not possible to request books. And we will not be able to create new Library cards or guest accounts for the library's computers.

The Opening hours for Students and Staff, with multicard and pincode, differ to som extent. 

See the Summer Opening hours

The Health and society Library and the Odontological Library are completely closed.

Why can't I renew my books?

For the moment being all borrowed books are automatically renewed, including the requested books. The return date is currently September 8. Therefore, no books can be renewed manually.

How do I find my pin code?

Log in at idservice.mau.se. Click on "Profile". At the bottom of this page, you will find the heading "Multi-card", click on "Manage" to see or change your pin code.

Is it possible to borrow books from the Odontological Library and the Health and society Library right now?

Since both HS and OD libraries are completely closed right now, it is possible, for students and staff, to order books that are available there. Make a request in Libsearch and pick up at the Orkanen Library after receiving a message via e-mail.

Is it possible to request books that are available at the Orkanen Library?

Yes and no. Some of the available books at the Orkanen Library can be requested by students and staff, but keep in mind that the quickest way to get the book is always to visit us and borrow it yourself. Also keep in mind that even if you have requested the book, there is no guarantee that we will be able to put it away for you before someone else borrows it. This is due to limited staffing in the library right now.

How do I pay my overtime fees when the library information desk is not open?

As a Malmö University student, you can pay your overtime fees online.

• Log in to "My loans" with your first name and multi-card number. If you have an overtime fee to pay, you will see the link "Paying overtime fees online".
• Click on the link and log in with your computer identity (the same login used for eg Canvas) to get to the payment page. To pay, click the "To the payment page" link.
• Fill in your details in the fields on the payment page, then click "Pay".
  Clear! Once the purchase has been completed, a confirmation will be sent to you via email.