This page contains information relevant to those who live in University Housing at Rönngården.

Moving in

1. Check the inventory list

On the inside of the door to your room you will find an inventory list. Inspect your room, check that all items on your inventory list can be located. If there is any damage or defects, you must report this to the Housing Office, within the first 10 days of your rental agreement.

2. Make a fault report

If you find that something is broken or missing in your room, you need to report it to the Housing Office by submitting a fault report. This applies during the whole rental period.

3. Locate your post box

Please locate your post box and see if your name is on it. If not, you can ask Hoiusing Office for a name tag sticker. Please note that if your post box is unnamed, you might experience difficulties in receiving post, even if the address is correct.

4. Check in with your Resident Assistant

A week or two after moving in, your Residence Assistant will contact you. Please take this opportunity to make enquiries regarding any practical matters connected to living within University Housing, which you might need help with.

Resident Assistants

A Resident Assistant (RA) is a full-time student whose job is to act as a resource for the students who reside in the building.

The RAs are hired on the basis of character, leadership, and their ability to interact with their fellow students. Their main function is to build a community, which is crucial to a successful residence living experience. The RAs are entrusted in engaging in the resident living conditions and have a duty of confidentiality.

Social activities during your stay

Throughout the year, the Housing Office and the RAs will arrange various social and educational activities. Examples of previous events are guided tours, study and career advice sessions, cultural events and theme parties. These activities are a great way to get involved with fellow residents and learn something new in the process. More detailed information will be posted in the residence halls and emailed to all tenants throughout the semester.

Maintenance Service

We want your home to feel safe, comfortable, and well taken care of. That’s why we’re here to help when something goes wrong.

Here’s how it works:

  • Scan the QR-code in your room or the common area to submit a fault report.
  • Once your fault is registered, you’ll get a written confirmation.
  • If possible, we’ll also let you know when our maintenance team plans to visit.
  • Most issues are handled within 2–3 working days. Sometimes, we may need to order parts we don’t have in stock. If that happens, it might take a couple of weeks – but don’t worry, we’ll keep you updated!
  • Urgent problems like water leaks or anything that could damage the property will be prioritized and fixed as soon as possible.

After-hours maintenance & urgent fault

Our maintenance team works during regular office hours, so reports made on weekends or public holidays will be picked up the next working day.

If something serious happens outside office hours – like a water leak or a blocked toilet - please call Malmö University’s Security Number for immediate assistance. Emergency faults are those that could damage the property or put tenants at risk. These will be handled as quickly as possible.

Malmö University’s Security Number: +46 40-665 80 80

Do you give permission for the maintenance staff to access your room with the master key if you're not there?

Malmö University is responsible for the personal data processed within the University's operations, and complies with the General Data Protection Regulation (GDPR). For more information on how your personal data is processed, visit mau.se/personal-data

Cleaning schedule and cleaning supplies

As a University Housing tenant, you are expected to keep your room clean and tidy. The primary responsibility for keeping the communal kitchen and other areas clean on a day-to-day basis falls on the residents.

Housekeeping service

The housekeepers are only responsible for routine cleaning of public areas, such as stairwells, entrances and the elevators. At Rönngården, the housekeepers also clean the floors in the common areas twice a week.

Twice a year, at the beginning of each academic semester, the housekeepers thoroughly cleans the common areas at Rönngården. The rest of the year, the tenants are responsible for maintaining a clean and healthy environment in individual rooms as well as in the common areas.

Cleaning schedule

Inspections will be carried out on a regular basis, to ensure that the common areas are kept clean. If a floor is repeatedly failing the inspections, or if standards of day-to-day cleanliness are below a reasonably acceptable level, the Housing Office may serve notice on the residents, requiring improvement by a specified date. If the required standard has not been met by the time of the follow-up inspection, the Housing Office may order a professional cleaning. The cost of such cleaning will be divided among the residents on the floor as an additional charge.

The Housing Office strongly recommend tenants to create a weekly cleaning schedule to split up the cleaning responsibility on each floor.

Cleaning supplies

The Housing Office provides a limited amount of cleaning supplies, for example a vacuum cleaner, a mop and cleaning liquids. These supplies are stored in the cleaning cupboard on each floor. It is the tenants’ responsibility to keep the cleaning cupboard in order. Please notify you RA when it’s time to replenish the cleaning supplies.

The following video may be handy in helping tenants keep a clean and hygienic kitchen throughout their stay in University Housing.

https://play.mau.se/media/t/0_hz0p9kbm?enablejsapi=1

The following video may be handy in helping tenants keep a clean and hygienic bathroom throughout their stay in University Housing

https://play.mau.se/media/t/0_esrfvjl8?enablejsapi=1

Recycle - Make a difference

Every decision and choice you make creates an impact, and together we can make a positive difference! By sorting correctly, the waste can be recycled and become a useful resource again.

Food waste

Food bins are provided in the common kitchens. Please use the brown paper bags, which can be collected from the environment building outside your residence. For example: banana skins, eggshells, seafood leftovers, coffee, tea bags, and kitchen paper.

Cardboard

All smaller cardboard packaging, both hard and soft: please remember to flatten. For example: milk packaging, egg cartons, corrugated cardboard, and wrapping paper.

Plastic

All smaller plastic packaging, both in hard and soft plastic: please ensure you rinse all plastic before it is recycled. For example: plastic bags, plastic bottles without a refund, bag-in-box bags, chip bags, styrofoam and medicine cards.

Glass

Glass bottles and jars are sorted as either clear or coloured glass. Please drain all liquids, remove lids and rinse first before recycling. For example: wine bottles, spice, and jam jars.

Metal

All metal packaging, both hard and soft: please rinse all cans before recycling. For example: cans, tubes, caps, aluminium foil and cans.

Paper and magazines

For example: newspapers, catalogues, paperbacks, flyers, office paper, and notepads.

Residual waste

Unfortunately, all waste can’t be sorted. For example: chewing gum, envelopes, post-it notes, broken drinking glasses/ceramics, condoms and sanitary towels. Waste, such as small electric devices, light bulbs and batteries should be disposed of at your local “Samlaren” station. The same applies for textiles.

Please remember not to put plastic bags into any of the recycling containers as this contaminates the bin, and the contents will then be sent to landfill.

Rent

Rent is always paid in advance. For example, the September rent must be paid by before the last day of August. And you pay for a full calendar month, that is from the first day to the last day of the month. You will receive your rent slips via email on a monthly basis.

The cost for water, electricity, heating, internet, and furniture is included in the rent.

Rent is paid for ten months out of twelve with the exception of contract periods starting April, June or July, - then rent is paid for twelve months. To compensate those tenants they pay a lower rent.

Online payment by credit card

For online payment with credit card to Malmö University.

Online payment by credit card

International transfer

Tenants who prefer to use a bank account based in their home country can make an international transfer. Conditions for transferring money from foreign banks vary, please inquire about this at your bank to avoid unnecessary extra costs.

Account holder: Malmö universitet
IBAN: SE77 1200 0000 0128 1011 2584
BIC/SWIFT: DABASESX

Cash

If you wish to pay your rent with cash, we recommend going to a bank office of your choice.  Please note that you will be charged a fee for the service. Bring your rent slip when consulting their services, make sure to write your reference in the payment and always keep the receipt.

 

 

 

Unpaid rent

If you neglect to pay your rent on time, you will receive a reminder and an extra fee will be added. If the debt remains, the Housing Office will contact your home university and/or your emergency contact person. Please note that tenants with rent arrears risk not getting their rental agreements extended.

Opening a bank account

Everyone, who has a right of residence in Sweden, has the right to open a bank account. If you are staying for less than six months, the best option is to use your existing bank account in your home country. If you plan to stay longer than six months, opening a Swedish bank account can help ease everyday life. You are free to choose any bank of your choice.

Read through and bring the following document to the bank to facilitate the process:

Opening a bank account in Sweden (pdf)

Housing rules

It is important that everyone is able to enjoy both their own room and the common areas in the building. There are a number of things that you should be aware of during your stay which you can read about here. You will also receive additional practical information about your accommodation when you arrive.

The building should be as quiet as possible between 22.00 and 07.00. It is important to be considerate towards the other tenants in your building. Sharing housing means that you need to be respectful and be considerate towards each other. If you are planning to have a party, please discuss this beforehand with your fellow residents. The person/people responsible for the party will be liable for all damages that might occur.

You are responsible for any guests that you invite to University Housing. You may have guests stay in your room for up to a week. If you wish to have a guest stay with you for a longer period of time, you must get approval from the Housing Office. Subletting your room to another person (for example through Airbnb) is strictly forbidden.

The housing should be safe for tenants to reside in at all times. Make sure that the entrance door and door to the corridor are properly closed and locked when you go in or out of the building. Do not let strangers into the building. If you see anyone who does not seem to live or be visiting someone in the building, please ask them to leave immediately or call the security company. Contacts to the security company can be found on the notice board in the corridor.

Moving out

There are a number of things to think about when it is time to move from University Housing.

1. Terminate your rental agreement

As stated in your rental agreement, you are required to give one calendar months’ notice when terminating your rental agreement. This also applies if you plan to move out on the date your contract expires.

A calendar months’ notice means that, when you give your notice, the agreement will cease to be in effect after a full month, e.g. if you give notice of termination in February, the earliest end date you can choose will be March 31.

Terminate your rental agreement

2. Room inspection

Once you have terminated your rental agreement, you will get contacted with a date and time for your room inspection. You need to thoroughly clean your room according to the instructions given. We recommend you to be present during the room inspection in order to correct minor faults. After the inspection you must hand in your keys.

3. Deposit reimbursement

The last thing to do, when moving out of University Housing, is to provide us with your bank details for your deposit reimbursement. To receive your full deposit back you must pass the cleaning inspection and have no outstanding rent.

Once your rental agreement has passed it's end date, and we have received the result of your room inspection, we will start the deposit reimbursement processing. Your deposit should reach your account approx. 4 weeks after the reimbursement processes have started, provided you have handed us the correct bank details.

Deposit reimbursement form

Contact

If you have questions or need guidance, please contact Housing Advisors Johanna Miró Lindberg or Therese Löfgren via:

Student Centre, Neptuniplan 7 housing@mau.se