This page contains information relevant to those who live in University Housing at Celsiusgården and Rönngården.

Moving in

1. Complete the online inventory report

Inspect your room and check that all items on your inventory list can be located.

For those living at Celsiusgården, please put your findings in the inventory report. Please note that Celsius tenants must fill in the report within the first week after moving in. If you fail to submit this form the room will be logged as being in good condition with all inventories present. The report will be used when assessing the result of your room inspection upon moving out.

Shelves (2)
Bed
Bedside table
Mirror
Desk
Desk lamp
Desk chair
Pinboard
Floor lamp
Armchair
Tash can
Window blind
Shower curtain
Wardrobe
Hangers (minimum 5)
Fire alarm
Router
If you have declare any damages or missing items above, do you give permission for the janitor/caretaker to access your room with the master key if you're not there?

Malmö University is responsible for the personal data processed within the University's operations, and complies with the General Data Protection Regulation (GDPR). For more information on how your personal data is processed, visit mau.se/personal-data

2. Making a fault report

If you find that something is broken or missing in your room, please make a fault report.

3. Put your name on your post box

You should find a name tag in the folder for your rental agreement. Please locate your letterbox and place your name tag on it. Please note that if your letterbox is unnamed, you might experience difficulties in receiving post, even if the address is correct.

4. Check in with your Resident Assistant

A week or two after moving in, one of your Residence Assistant will contact you. Please take this opportunity to make enquiries regarding any practical matters connected to living within University Housing, which you might need help with.

Social activities during your stay

Throughout the year, the Housing Office and the RAs will arrange various social and educational activities. These activities are a great way to get involved with fellow residents and learn something new in the process. More detailed information is posted in the residence halls.

List of activities autumn 2023

September 16

Kick-off Floormate Games: City Treasure hunt

September 19

Session with study advisors - The Swedish Academic process (16:30)

September 23

International Dinner

September 27

"The meaning of having a Career" (16:30)

September 30

Trip to Louisiana (Museum of Modern Art) in Denmark.

Resident Assistants

A Resident Assistant (RA) is a full-time student whose job is to act as a resource for the students who reside in the building.

The RAs are hired on the basis of character, leadership, and their ability to interact with their fellow students. Their main function is to build a community, which is crucial to a successful residence living experience. The RAs are entrusted in engaging in the resident living conditions and have a duty of confidentiality.

Maintenance service

Is your window stuck, is your fire alarm not working, or are you having problems with the blinds in your room? Please submit a fault report.

Please note that some maintenance should be carried out by the tenants, this includes:

  • changing light bulbs in desk or floor lamps
  • changing batteries in the fire detectors
  • unclogging the sink or shower drain

Maintenance service during office hours

Housing proprietors have an obligation to handle faults within reasonable time according to Swedish tenancy law. Once you have submitted a fault report, you will receive a written confirmation. If possible, you will receive a notification regarding when the maintenance staff will handle the fault.

Please note that it normally takes 2-3 days before the maintenance staff can visit your room in order to assess or fix the fault. Urgent faults, such as a water leak or something else that will damage the property, are excluded and will be dealt with as soon as possible.

If the fault requires a part that the maintenance staff do not have in stock, it can take a couple of weeks before the fault is handled. If this is the case, the tenant who submitted the fault report will be contacted.

Maintenance service after office hours/during public holidays

The maintenance staff do not work outside office hours, therefore any fault reports submitted during weekends and bank holidays will not be addressed until the following weekday.

If an emergency fault occurs outside office hours, please follow the instructions below:

Celsiusgården, please call Security Assistance on +4640-689 24 80

Rönngården, please call Security Assistance on +4640-34 70 00

Emergency fault are those which risk damaging the property or injuring the tenants, such as a water leak or a blocked toilet. Emergency faults will be handled as soon as possible.

Heating

The indoor temperature should be between 19-22 degrees Celsius. This is the Swedish standard according to the Public Health Agency of Sweden.

The heating is controlled by the outside temperature. Therefore it might takes a few days for the heating to adjust at the beginning of autumn due to sudden temperature changes. We ask kindly for you to show patience if and when this occurs.

If you believe it is colder than 19 degrees in your room:

  • check that the thermostat is turned to max and that nothing is covering the thermostat
  • measure the temperature by placing a thermometer at mid-height in the centre of the room

If the temperature is below 19 degrees Celsius, please make a fault report.

Do you give permission for the janitor/caretaker to access your room with the master key if you're not there?

Malmö University is responsible for the personal data processed within the University's operations, and complies with the General Data Protection Regulation (GDPR). For more information on how your personal data is processed, visit mau.se/personal-data

Cleaning schedule and cleaning supplies

An inspection will be carried out regularly to ensure that the common areas are kept clean.

Cleaning supplies are stored in the cleaning cupboard on each floor. It is the tenants’ responsibility to keep the cleaning cupboard in order, to refill the empty cleaning supplies, and to report any faulty machines.

In Sweden, housekeeping services are usually not provided in residential buildings. As a University Housing tenant, you are therefore expected to keep your room clean and tidy. This also means that the primary responsibility for keeping the communal kitchen and other areas clean on a day-to-day basis falls on the residents.

The housekeepers are only responsible for routine cleaning of public areas, such as stairwells, entrances and the hallways in the basement. At Rönngården, the housekeepers also clean the floors in the common areas twice a week.

Twice a year, at the beginning of each academic semester, the housekeepers thoroughly cleans the common areas at Celsiusgården and Rönngården. The rest of the year, the tenants are responsible for maintaining a clean and healthy environment in individual rooms as well as in the common areas.

Cleaning schedule

Inspections will be carried out on a regular basis, to ensure that the common areas are kept clean. If a floor is repeatedly failing the inspections, or if standards of day-to-day cleanliness are below a reasonably acceptable level, the Housing Office may serve notice on the residents, requiring improvement by a specified date. If the required standard has not been met by the time of the follow-up inspection, the Housing Office may order a professional cleaning. The cost of such cleaning will be divided among the residents on the floor as an additional charge.

The Housing Office strongly recommend tenants to create a weekly cleaning schedule to split up the cleaning responsibility on each floor.

Cleaning instructions

The Housing Office provides a limited amount of cleaning supplies, for example a vacuum cleaner, a mop and cleaning liquids. These supplies are stored in the cleaning cupboard on each floor. It is the tenants’ responsibility to keep the cleaning cupboard in order. Please notify you RA when it’s time to replenish the cleaning supplies.

The instructions below are important for the health and well-being of each resident, and also to make sure that facilities are maintained and in working order. The frequency for cleaning mentioned is a recommended minimum — you may find that you need to clean more frequently than these guidelines suggest. If you have questions or concerns, please talk with your RA.

  1. Use a degreasing cleanser to wipe down all exterior surfaces.
  2. Discard food. Wash all removable refrigerator parts such as ice trays, shelves (gently lift and pull forward,) and compartment drawers in warm, soapy water.
  3. Wipe down inside of the fridge with a non-abrasive cleanser and warm water.
  4. Defrost the freezer. Never use anything to prise the ice off the surface; doing so could damage the coolant line. The better way is to place a bowl of hot/warm water in the freezer to speed the defrosting process. To avoid the danger of electrical shock, do not use another electrical appliance, such as a hairdryer, to melt ice.
  1. Carefully pull stove away from the wall and unplug it.
  2. Clean the back of the stove/oven with a vacuum.
  3. Use a degreasing cleanser to wipe down all exterior surfaces.
  4. Use oven cleaner on interior surfaces of the oven. Please use sparingly to prevent liquid from running into the electrical plug and the elements.
  5. Sweep the floor where the stove was sitting.
  6. Allow the stove to dry. When it is dry, plug the stove in and check to ensure it is working.
  1. Sinks should be cleaned on a bi-weekly basis. Follow instructions on the cleaning product you use.
  2. Shower stalls should be cleaned when the sinks are cleaned using the same products.
  3. Mirrors should be cleaned every 2-3 weeks. Use a glass cleaner to clean the mirror with a paper towel.
  4. The top part of the toilet seats, toilet bowl rim and the back of the toilet should be cleaned twice a week. Use a toilet bowl brush to clean the toilet bowl.
  5. The shower curtain should be cleaned on a monthly basis:

    • Put the shower curtain in the washer.
    • Add 1 cup of detergent. Add several dirty towels or a blanket to the washer and use a gentle cycle with low temperature (30 degrees).
    • Right after the spin cycle, take the shower curtain out of the washer, bring it back to the shower, and shake gently to remove as much water as possible.
    • Hang the curtain back up to drip dry. Any remaining wrinkles will disappear within a day.
    • To remove soap scum and soap film on shower curtains, add 1 cup of vinegar in the washing instructions above.

Make a difference — make sustainable choices

Every decision and choice you make creates an impact, and together we can make a positive difference! By reducing, reusing and refusing, you can take a stand today. These actions will not only reduce your environmental impact but also will help you feel healthier and probably even save you a little money in the long run!

Recycling

The Housing Office is committed to good environmental practice by setting clear targets for waste and recycling. By sorting correctly, the waste can be recycled and become a useful resource again.

Food waste

Food bins are provided in the common kitchens. Please use the brown paper bags, which can be collected from the environment building outside your residence. For example: banana skins, eggshells, seafood leftovers, coffee, tea bags, and kitchen paper.

Cardboard

All smaller cardboard packaging, both hard and soft: please remember to flatten. For example: milk packaging, egg cartons, corrugated cardboard, and wrapping paper.

Plastic

All smaller plastic packaging, both in hard and soft plastic: please ensure you rinse all plastic before it is recycled. For example: plastic bags, plastic bottles without a refund, bag-in-box bags, chip bags, styrofoam and medicine cards.

Glass

Glass bottles and jars are sorted as either clear or coloured glass. Please drain all liquids, remove lids and rinse first before recycling. For example: wine bottles, spice, and jam jars.

Metal

All metal packaging, both hard and soft: please rinse all cans before recycling. For example: cans, tubes, caps, aluminium foil and cans.

Paper and magazines

For example: newspapers, catalogues, paperbacks, flyers, office paper, and notepads.

Residual waste

Unfortunately, all waste can’t be sorted. For example: chewing gum, envelopes, post-it notes, broken drinking glasses/ceramics, condoms and sanitary towels. Waste, such as small electric devices, light bulbs and batteries should be disposed of at your local “Samlaren” station. The same applies for textiles.

Please remember not to put plastic bags into any of the recycling containers as this contaminates the bin, and the contents will then be sent to landfill.

Rent

In Sweden, rent is always paid in advance. For example, the September rent must be paid by before the last day of August. And you pay for a full calendar month, that is from the first day to the last day of the month.

The cost for water, electricity, heating, internet, and furniture is included in the rent. The rent is paid for ten month out of twelve, leaving the period mid-June to mid-August rent free. Please note that this does not abide to tenants who move in after March, to compensate those tenants they pay a lower rent.

Tenants at Rönngården will receive their rent slips via email on a monthly basis, whereas tenants at Celsiusgården receive their rent slips when signing their rental agreement.

Unpaid rent

If you neglect to pay your rent on time, you will receive a reminder and an extra fee will be added. If the debt remains, the Housing Office will contact your home university and/or your emergency contact person.

Please note that tenants with rent arrears risk not getting their rental agreements extended.

Payment methods

Online payment by credit card

For online payment with credit card to Malmö University. This payment method is for current tenants who is staying at Celsiusgården, or for new tenants paying their first rent, deposit and one-time fee for duvet and pillow.

Tenants staying at Rönngården ONLY pay the first rent to Malmö University. The rest of the rental payments should be made directly to the landlord, MKB Fastighet.

Online payment by credit card

If you wish to pay your rent with cash or credit card, we recommend going to a bank office of your choice.  Please note that you will be charged a fee for the service. Bring your rent slip when consulting their services, make sure to write your reference in the payment and always keep the receipt.

The Housing Office recommends applying for a Swedish internet bank account, which makes it easy for you to pay the rental invoice digitally. Please note that most Swedish banks require that you have a personal number (civil registration number), in order for you to open a bank account.

International transfer

Tenants who prefer to use a bank account based in their home country can make an international transfer. Conditions for transferring money from foreign banks vary, please inquire about this at your bank to avoid unnecessary extra costs. Remember to ask your landlord for additional bank details in order to make an international transfer.

Opening a bank account

Everyone, who has a right of residence in Sweden, has the right to open a bank account. If you are staying for less than six months, the best option is to use your existing bank account in your home country. If you plan to stay longer than six months, opening a Swedish bank account can help ease everyday life. You are free to choose any bank of your choice.

Read through and bring the following document to the bank to facilitate the process:

Opening a bank account in Sweden (pdf)

Moving out

There are a number of things to think about when it is time to move from University Housing.

Terminate your contract

As stated in your rental agreement, you are required to give one calendar months’ notice when terminating your rental agreement. This also applies if you plan to move out on the date your contract expires. Please note, you must always pay full rent, regardless when in the month you move out.

Example 1: You plan to move out on October 15, you must terminate your rental agreement before the end of September. In this scenario, you are obligated to pay full rent in October, despite moving out mid-month.

Example 2: You plan to move out on October 15, and terminate your rental agreement on October 2. In this scenario, you are obligated to pay full rent for both October and November.

Notice of termination: Rönngården

Choose the date you wish to terminate your contract:
Have you enjoyed living in Celsiusgården?
I understand that deductions might be made from my deposit due to damages, negligent cleaning and/or rent differences. This applies even if I can't attend my room inspection.

Malmö University is responsible for the personal data processed within the University's operations, and complies with the General Data Protection Regulation (GDPR). For more information on how your personal data is processed, visit mau.se/personal-data

Room inspection

  • Once you have terminated your contract, you will be contacted by your landlord and a room inspection will be scheduled. You need to thoroughly clean your room according to the instructions given. We recommend you to be present during the room inspection in order to correct minor faults. Please note that you must hand in your keys after the inspection.

Deposit reimbursement

You need to pass the cleaning inspection and have no outstanding rent in order to receive your full deposit back. Please note that the waiting time for getting your deposit back can vary. Once your rental agreement has passed it's end date, and we have received a notification regarding the result of your room inspection, we will start processing your bank details. Your deposit should reach your account approx. 4 weeks after the reimbursement processes have started, provided you have handed us the correct bank details

Accommodation:
I have understood that my deposit sum will be deducted if I fail the cleaning inspection and/or have any unpaid rent differences and/or have any unpaid mandatory housing fees.

Malmö University is responsible for the personal data processed within the University's operations, and complies with the General Data Protection Regulation (GDPR). For more information on how your personal data is processed, visit mau.se/personal-data

Contact

If you have questions or need guidance, please contact Housing Advisors Johanna Miró Lindberg or Therese Löfgren via:

Student Centre, Neptuniplan 7 housing@mau.se