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On the page
Upgrade the assurance level of your computer identity
of your computer identity
Students must upgrade the assurance level of their computer identity to be able to log into Ladok for students.
The upgrade only applies to students with a Swedish personal identity number
Please note that only students with a Swedish personal identity number must upgrade the assurance level of their computer identity.
If you don't have a Swedish personal identity number, you can continue to log into Ladok as usual, without needing to upgrade.
Follow these steps to upgrade your computer identity
In IDS, you can choose to upgrade with BankID or eduID.
If you have just ordered your computer identity, please wait one hour before doing this upgrade.
1. Log into IDS
Log in with your computer identity.
2. Click on "Account security"
Account security settings allow you to identify and upgrade your assurance level.
3. Verify your private email address and your mobile number
Before upgrading, you need to ensure that your private email address and mobile number are registered as recovery options. This is required so that you can recover your account if you forget your password.
4. Check your current assurance level.
If your assurance level is "None", or "AL1", you must upgrade.
5. Upgrade by identifying your account with BankID or eduID
Upgrade your computer identity by identifying your account with BankID, or eduID (if you have a Swedish personal number).
BankID for those who have a Swedish personal identity number
Please note that you must have a Swedish personal identity number to identify yourself with BankID.
Choose method:
- Choose BankID if you have a BankID on the current device.
- Mobile BankID on another device: Open the app and scan the QR code for identification.
EduID for those who have a Swedish personal identity number
- Log in with your eduID.
Frequently asked questions
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When you try to access Ladok, you encounter the text "Security requirements not satisfied"
Solution: You need to upgrade your computer identity. Follow the instructions in the guide on this page. -
You cannot log in to Ladok despite having upgraded your computer identity
Solution: Close your browser after upgrading your computer identity, open it up again and log in to Ladok. -
When you log in to Ladok, you need to select your organisation. There are two options, which one should you choose?
Solution: Choose "Malmö University" (do not choose "Malmö University – MFA").
Temporary personal number
If you have had a temporary personal number but have received a Swedish personal identity number from the Swedish Tax Agency, you need to announce the new number in order for it to be changed.
Please email ladok@mau.se. The update is then transferred to Canvas and Kronox. Then make sure to upgrade your computer identity.
If you have a protected identity
If you have a protected identity, you do not need to upgrade your computer identity.
Ladok for students
In Ladok you can register for courses, view your results and download course certificates.
