• KK-stiftelsen
Responsible at MaU:
Caroline Wigren-Kristoferson
Collaborators :
  • Sinna Broberg och Przemek Malachowski – Helsingborgshem
  • Maria Nilsson och Jörgen Åkesson – HSB Malmö
  • Carin Daal och Anna Haraldsson-Jensen – Stena Fastigheter
  • Lotta Strömgren-Jönsson – Ycap
Time frame:
01 August 2022 - 31 May 2024
Research environment :

About the project

Socially sustainable housing areas that meet the needs of people, companies, and organizations in an area are a key issue for real estate companies. In order to succeed in developing sustainable housing areas, dialogue is an important tool. The dialogue becomes a bridge between different actors. This project examines how real estate companies through dialogues can act to create sustainable housing areas and create learning that can lead to continuous development. The purpose is to investigate the potential of different types of dialogues and to develop a holistic learning method that real estate companies can use in innovation work.

The project is designed together with Helsingborgshem, Stena Fastigheter, HSB Malmö Sundsfastigheter, and Ycap. These companies work in different ways with dialogues to achieve different goals. They work, for example, with living labs, relationship management 2.0 and recycling and the sharing economy.

We work with three research questions:

  1. How can real estate companies create sustainable housing practices through dialogue?
  2. What dialogues enable different types of value among stakeholders?
  3. How can work with dialogues be compiled into a holistic learning method for innovation in housing practices?

In the project, we focus in particular on two concepts: boundary spanning and boundary objects. In the project, we will focus on specific activities in each company that are of particular interest to the company. That is, we will identify boundary objects (activities) and how these extend between spheres and the dialogues they involve. Thus, we will explore how and where value is created, captured, and delivered from a learning perspective. The three spheres we consider in the project are the company's sphere (their internal work), the sphere when the company interacts with tenants, sometimes together with additional stakeholders, and the more private sphere when tenants interact with each other.

The project is based on participatory action research and it is systematically documented through observations, interviews will also be conducted. As action researchers, we participate in and test different dialogical methods through which our learning methods are iteratively refined and transformed along the way. Learning between companies will also be organized.